Throne Engineers

Complaints Policy

How to raise a concern and what to expect from the review process.

If you have a concern about our service, please contact us first so that we can review the matter promptly and fairly.

How to complain

Email info@throneengineers.co.uk or call 020 3921 0412 with full details of the issue.

What happens next

  • We will acknowledge your complaint
  • We will review the details provided
  • We will respond with our findings and any proposed resolution
We’re here when you need us Mon–Fri 9:00 am – 5:30 pm Usually replies during business hours
Call Us 020 3921 0412
Email Us info@throneengineers.co.uk
Chat on WhatsApp Mon–Fri 9:00 am – 5:30 pm